Your Information

When you purchase something from GardX International, as part of the process, we will collect the personal information you give us such as your name, address and email address.
When you browse our site, we will also automatically receive your computer’s internet protocol (IP) address. This helps us learn about your browser and operating system. 

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting of it and using it for that specific purpose only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

After you have opt-in, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at anytime by contacting us at gardxshop@gardx.co.uk.


What We Collect

Cookies can collect information about browsing and purchasing when you access our website. This can include information about the pages you have viewed, the products that were purchased and your movements through the website.

All data collected by cookies is anonymous and will not contain personal details (your name, address, telephone number or payment information), but may contain the unique GardX International customer number that we assign to you.


Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

Marketing

GardX International work with our marketing teams, who serve advertisements or present online offers on our behalf. These cookies are used to deliver adverts that are more applicable to you and your interests.

All data collected by third party cookies is anonymous and will never contain your name, address, telephone number, email address or payment details.

Email marketing - With your permission, we may send you emails about our store, new products and other updates.


Third Party Services

In general, the third-party providers used by GardX International will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

Cookies

GardX International uses cookies to collect information.

Cookies are data files which are placed on your computer or other devices as you browse our website. We then use them to remember when your computer or device comes back on to our website.

This allow us to remember whether you are on the site and what items you had in your shopping cart. Cookies are required for the professional operation of our website and to enhance the customers shopping experience with GardX International online. We also use them to customize the products/services we offer to you and more effectively advertise, both on our websites and elsewhere.

Management of Cookies

The cookies that will be stored on your computer or device when you go on to our website are produced by:

  1. GardX International or on our behalf and are required to enable you to make purchases on our websites.
  2. Third parties who participate with us in marketing programs.
  3. Third parties who publish web banner advertisements for us.

 

How We Use Cookies


The main purposes for cookies:

  1. Functional purposes essential to effective operation of the website.
  2. Online transactions, website navigation and product preferences.
  3. For marketing and advertising. Also for targeted updates through digital channels and our social media.
  4. Allow GardX International to collect information about your browsing and shopping habits.

Cookies are used with our marketing teams and marketing partners to show you what we think to be the most appropriate adverts and best available offers to you, as you look around our sites. These will be based on your browsing activity while on GardX International.

Cookies also allow us to work with Google Analytics, to see how you like to use our website, which pages or functions you prefer and to also help us to make them better in every way possible. 

Types of Cookies

There are two types of cookie that may be used during your visit to our site:

  1. Persistent cookies 

Persistent cookies remember you for a set period of time. These allow for Wishlist and/or previously viewed products to be displayed the next time you visit.

  1. Session cookies

Session cookies are removed after each visit.

When you look through our site, we will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser.

Not allowing these cookies will mean you are unable to place an order on our site.

Removing Cookies

Typically, web browsers will provide the option to turn off or not allow cookies top access your computer or device.

Cookies can be deleted using your web browser. However, unless you select the “not allowed” option, then they will be re-applied the next time you visit a website.

If you want to disable cookies you need to change your website browser settings to reject cookies.

Some of the more typically used browser are shown below:

Google Chrome:

  1. Choose “Settings” and click on “Advanced
  2. Under "Privacy and Security" click “Content Settings
  3. Click “Cookies

Safari:

  1. Choose Preferences > Privacy
  2. Click on “Block all cookies

Microsoft Internet Explorer:

  1. Choose the menu “Tools” then “Internet Options
  2. Click on the “Privacy” tab
  3. Select “Advanced
  4. Choose the appropriate settings

Security

To protect your personal information we take reasonable precautions and follow the industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is ever 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of Consent

By using this site, you represent that you are at least the age of majority, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be relevant immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, under what circumstances, if any, and how we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify store your data on a secure server behind their firewall.

Payments

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

If you have additional questions on any of the above, then please feel free to contact us directly.

Customer service

We are available from Monday to Friday 9am - 6pm to answer your questions.
t: +44 (0)1243 376 426